OUR APPROACH
Building brands through remarkable content.
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"The customer service and attention to detail at Different Resonance is really five-star. They really put in so much effort to understand the business, its challenges, and its goals."
- Aimee Weatherill -
}
WHAT IS IT LIKE TO WORK WITH US?
At Different Resonance, we have 5 core values – Look, Strive, Communicate, Share and Shout.
Each of these impacts how we do business and are what separates us from other marketing agencies. In this section, we’re taking a closer look at three of these key values, Look, Strive and Communicate, as they have the biggest impact on what it is like to work with us.
1 \ Look
We push ourselves, and those we work with, to look beyond the obvious.
If we were to work with you on your marketing content, our priority is to understand your business, what you’re already doing from a marketing point of view and what your goals are. More often than not, there is an abundance of content that hasn’t been tapped into because it might not seem sexy, creative or engaging. Or sometimes, you just can't see the wood for the trees. But that’s where we work our magic!
Once we’ve tackled the low-hanging fruit, we’ll then start to scale things up. Utilising trends, your data and case studies from other industries, we’ll create a plan of attack which will take your marketing to the next level.
We will always be looking for ideas that set you apart from the competition.
2 \ Strive
We're ambitious with our targets, our work and what we can achieve. And that applies to our clients too.
Our job is to support you in taking your marketing to the next level.
Don’t worry, we’re not going to do anything ludicrous that will put your business at risk. But, we will challenge you to try things you haven’t done before. We also want to implement ideas that will create long-term, sustainable, growth for your brand. Not one-off, flash-in-the-pan moments that are forgotten before they’re finished.
3 \ Communicate
Communicating openly is vital to us. Whether that's internally or with partners and clients.
We passionately believe that communication is key to the long-term relationships we have with many of our clients. That’s why all of our packages include the opportunity for regular catch-ups and we will always provide open and honest feedback between meetings too.
If we think the package you want to sign up for isn’t right for you, we’ll tell you. Even if it costs us money.
If what we’re doing isn’t working, we’ll tell you. And help you understand why.
If we have a great idea for your brand that wouldn’t involve our services, we’ll tell you.
We want our clients to thrive.
THE PROCESS
So, if you were to submit an enquiry today, what would the process look like?
1 \ Free consultation
To kick things off, we’ll get to know your brand, the challenges you face and what you’re currently doing.
During this initial meeting, we’ll answer your questions, give you pointers, and even run some initial ideas by you.
2 \ Plan of action
If you like the sound of what we do, we’ll go away and pull together a proposal.
We can then iron out any creases, answer any more questions you have and, eventually, sign on the dotted line.
3 \ Get to work
Once we have that signature, our first job will be to ensure we have everything we need to do our job.
Then it’s about getting to work, creating content and building your brand on social media.
4 \ Evaluate
We’ll continuously track the performance of our work.
Using this data and your feedback, we’ll make tweaks as appropriate and ensure your brand goes from strength to strength.